Encircling Memorial

💠 Return & Refund Policy

We understand that plans may change, and we strive to be as accommodating as possible. However, due to the custom and time-sensitive nature of our floral designs, the following cancellation policy applies:

• Cancellations made at least 7 days prior to the scheduled event are eligible for a full refund of the deposit.

• Cancellations made within 7 days of the event are non-refundable, and the deposit will be retained to cover design and preparation costs.

• Cancellations made within 3 days of the event will incur a 60% charge of the total order amount, as materials and labor will have been fully committed.

• Cancellations made within 24 hours of the event are non-cancellable, and 100% of the total amount will be charged, as all arrangements will have been completed and prepared for delivery or setup.

We appreciate your understanding, as every piece is custom-designed with care and reserved exclusively for your occasion.d refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

🚚 Shipping & Delivery Information

Every arrangement is handled with the utmost care and respect.Our team ensures that each floral design arrives in perfect condition — fresh, secure, and beautifully presented — just as it was intended.

We take pride in maintaining the integrity of every creation, from careful packaging to timely delivery, so that your tribute arrives with elegance and grace.

All orders are hand-delivered by our professional floral team to ensure the highest quality and personal touch.